Privacy Policy
Effective Date: July 7, 2025
1. Introduction
At eBridge RCM, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal and medical information when you visit our website or use our services.
By using our services or accessing https://ebridgercm.com, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, address, and other contact details provided by you.
- Medical/Billing Data: Patient demographics, insurance details, diagnosis codes, procedures, and billing-related information.
- Website Usage Data: IP address, browser type, pages visited, time on site, and other analytics via cookies or tracking technologies.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide medical billing and revenue cycle services
- To communicate with clients and respond to inquiries
- To ensure accuracy in claim submission and payment follow-up
- To maintain internal records and generate financial reports
- To improve our website and service offerings
4. Data Security
We take data security seriously. All personal and medical information is stored securely and protected using encryption, access controls, and HIPAA-compliant safeguards.
Only authorized personnel have access to sensitive data, and all employees are trained in maintaining confidentiality and data privacy.
5. Sharing of Information
We do not sell, rent, or trade your personal or medical information. We may share data only with:
- Authorized healthcare professionals or facilities involved in billing
- Insurance carriers and payers as required for claim processing
- Government or regulatory authorities if required by law
- Trusted third-party service providers (e.g., hosting, analytics) under strict confidentiality agreements
6. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience, track visits, and analyze performance. You may disable cookies through your browser settings; however, this may affect some site functionality.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data where legally applicable
- Withdraw consent for certain uses of your data
To exercise any of these rights, contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date. Continued use of our services means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
eBridge RCM
https://ebridgercm.com
Email: [email protected]